Attended a reunion event at one of the banquet halls. The ambience was nice. Employees at both the coat check and bar were extremely friendly and professional.
Beautiful property. Lovely views. Bar and restaurant delivers excellent service along with fabulous entertainment and delicious food. Clean comfortable rooms. World class spa.
We had a great time. We were very glad we decided to come and on several occasions remarked about it being even better than we thought. Our room had a few insects in it but other than that it was great. The staff were friendly and I recommend a visit.
The room was clean. Beautiful decor. The massage was weak and lazy. The woman at check in was not helpful with my questions. She also failed to inform us of the hours for the breakfast buffet. Which we missed. When I called in not 30 minutes after check out to inform them that I had left a pillow which I brought with me I was transferred around. Left on hold for 5 min waiting for house keeping only for them to transfer me right back to the front desk who dismissed my question staying that I would get a call back. Which I am yet to recieve. Not going back
Rooms were nice, they have a good bar down stairs with solid drinks and food which is always nice to find. They also have a spa I didn't try out but others did and seemed to enjoy the experience. Grounds are pretty and there is a trail in the back that I didn't get the chance to try but liked the concept of. Overall it was a nice hotel and I enjoyed it, would stay again.
Woodcliff Hotel And Spa is a US Spa based in Fairport, New York. Woodcliff Hotel And Spa is located at 199 Woodcliff Dr, Fairport, NY 14450, USA.
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